Frequent Questions

Seven days from the moment you start it in the app. The trial is the complete software — every tool, every view, unlimited modifications — and it does not require payment details.

A flat $99 per year on up to two computers. Keys are platform-specific: you choose Windows or macOS at checkout. There are no per-image charges, seat tiers or consultation quotas.

Yes — on two computers of the same platform, for your own use, typically your desktop and your laptop.

No. A key activates only the platform it was bought for. If you work on both Windows and macOS, you need an activation key for each.

Licences renew automatically every year unless you stop the renewal yourself in your billing account accessible from your customer account or if the payment processor Stripe cannot renew your subscription automatically. If you stop it, the software keeps working for the rest of the period you have paid for; after that it stops simulating until the licence is renewed or a new activation key purchased. Images you have already saved are ordinary files on your disk and remain untouched.

Canceling renewal stops your subscription from renewing; your license key remains active until the end of your current subscription period. The Stripe billing portal is the authoritative source for your subscription status and the date your access ends. Your customer dashboard reflects that status, so your key will continue to show as active until then.

Your activation key remains permanently available in the customer portal, together with your renewal date and activation history. Invoices, payment method and all other billing information are handled in the billing portal.

Open the customer portal

Refunds are provided within 30 days of purchase. Every product we sell comes with a full 7-day free trial, so please do try before you buy.

No. Images are opened, warped and saved locally by native code. There is no upload endpoint, no cloud processing and no sync folder.

The software never puts anything in the cloud by itself. If you want that, you can point its save location at any folder that a cloud service already syncs — Google Drive, OneDrive or iCloud Drive — and your files will travel between your computers as normal documents. That arrangement is yours to make and yours to govern: the choice of provider, the sharing settings and any patient-data obligations that follow are your responsibility, not ours.

Yes. EXIF data — camera, device, date and GPS — is stripped from every image the software saves.

No telemetry of any kind. We do not track which tools you use, how many images you open, or how long you work.

Trial and paid-licence activation and periodic licence checks use the internet automatically. If you choose Send Feedback or expressly consent to send a sanitized crash report, that limited submission is also transmitted. No image data or tool-usage analytics are included.

Yes. Simulation, saving and printing all work with no connection. An internet connection is required once for activation and periodically afterwards so the licence status can be refreshed.

Yes. The Animate view can be exported as a video file, alongside the still images.

Name, address, phone, email, website and a disclaimer can be appended automatically to every saved image.

Windows: A Windows computer running Windows 10 or 11, 64-bit, with a GPU. Installing the trial is the easiest way to see if your computer can run the Plastic Surgery Simulator. Mac: macOS 15 or later on Apple silicon. Activation keys are distinct and system specific.

Plastic Surgery Simulator is built specifically for each operating system using its own desktop technologies: C#/.NET with WinUI on Windows, and Swift with SwiftUI and AppKit on macOS. It is an installable desktop application, not a web application packaged inside a desktop shell.

This lets it work directly with the operating system and hardware-accelerated graphics APIs. For you, that means responsive controls, smooth real-time image distortion, efficient use of the GPU, familiar system dialogs and shortcuts, and an experience that feels at home on your computer.

Developing a dedicated version for each platform also lets us optimize it for that system instead of designing around the compromises of a single browser-based codebase. That direct access and control are especially important for making Plastic Surgery Simulator fast, precise and pleasant to use.

No. Saved images are independent files, deliberately kept separate from the application. Plastic Surgery Simulator does not store your images in our cloud. Uninstalling the software does not alter or delete them; they remain in the folders where you saved them.